Programa Para o Futuro: E-Mentoring Program

The Project’s E-Mentoring program consists of a partnership between Mentors, professionals in the field of ICTs and the youth participating in the employability training project. Communication between the Mentors and their youth mentees is carried out via the Internet using a variety of communication tools including e-mail and instant messaging. The objectives of the E-Mentoring program include enabling our youth to:
gain access to information about the IT job market;
familiarize themselves with professional communication and electronic networking;
discuss their professional objectives with a role model;
help them start creating a professional network in the IT field
learn to use different electronic communication tools; and
help the youth improve their writing abilities and to practice professional communication.
Mentoring is a way to provide youth with support and guidance from an adult role model and to help these youth develop positive attitudes toward integrity, commitment, and perseverance. Through the mentoring relationship, the youth will be provided with positive model to help them form a successful personal and professional life.
As mentioned above, the e-mentoring program uses a variety of Internet communication tools including:
instant messaging (synchronous on-line chat);

e-mail;

the construction of the personal profiles within the project’s web site; and
the publication of the youth’s on-line journals where they discuss different aspects of their experiences including their mentoring activities.
The objectives of our e-mentoring program are similar to those of face-to-face mentoring, Over time, the youth and their mentors establish a trusting relationship with mutual respect. Through their mentoring relationship the youth have access to an adult with whom they can share their feelings, fears, concerns and successes. The mentor is given an opportunity to make a positive difference in someone’s life and help their organization achieve their social responsibility objectives.
Identifying and Recruiting e-Mentors
A full-time e-Mentoring Coordinator, Aparecida Cavalcante, of Porto Digital, was hired by the Project to coordinate all e-Mentoring activities. It is important to note that establishing and maintaining a successful e-mentoring program is not a passive activity. It requires active continuous attention by a dedicated professional. To identify and recruit mentors for the e-Mentoring program Ms. Cavalcante first identified companies in Recife and other parts of Brazil that have some link to the information technology sector that would possibly provide 50 mentors (one for each youth in the program).
Through this effort, Ms. Cavalcante located about 80 professionals at different levels in a variety of companies. In addition to making direct contact to people at companies, the Coordinator also promoted the e-Mentoring Program via the local press. The Coordinator then contacted these potential mentors by phone and introduced the e-Mentoring Program to them. The Coordinator then created a database of those professionals who expressed an interest in actively participating in the e-Mentoring program and making a commitment to being a mentor for the length of the training program. The potential mentors were then invited to attend an orientation session where the Coordinator and some youth made a presentation about the e-Mentoring program and answered questions about the Project. At the end of this process, 50 professionals made a commitment to be e-Mentors.
Training of the e-Mentors
To prepare the e-Mentors to effectively carry out their responsibilities, the Coordinator organized and implemented e-Mentoring training activities. This training included:
The distribution of study aids about e-mentoring to the youth and mentors;
A one-week training-of-mentors activities that was carried out via the Internet;
The distribution by e-mail of mentoring activity suggestions to the e-Mentors; and
Providing on-going support to the Mentors via e-mail and instant messaging.
Soon after the training was completed, the Coordinator, with help from the Project’s instructional staff, organized the first e-Mentoring activity where the youth and their e-Mentors met each other online for the first time and started exchanging communication.

The Program Para o Futuro Project is funded by the U.S. Agency for International Development (USAID)
and is conducted by the Academy for Educational Development (AED) and the dot-ORG program
under Cooperative Agreement No. 512-A-00-02-00017-00.